
Frequently Asked Questions
What room size do I need?
TruGolf recommends approximately 15 ft of room width for comfortable right- and left-handed use. The APOGEE must be ceiling-mounted approximately 9–10 ft above the hitting surface. Confirm your ceiling height, swing clearance, Starter 10 enclosure dimensions, and projector throw distance before ordering.
Is a gaming PC included?
No — a gaming PC is not part of the standard base package unless specifically added or included in a selected configuration. Confirm computer requirements with TruGolf's spec documentation before purchasing a PC separately.
What software is included?
The current E6 by TruGolf software package is included. Software access and included content may change — confirm current package details at time of order.
How long does shipping take?
TruGolf currently indicates an approximate two-week ship window for Starter 10 packages. Production and freight timing can vary. Final delivery timing will be confirmed during fulfillment.
What is the return policy?
TruGolf offers a 14-day money-back guarantee when the system is returned in original packaging and like-new condition. Return freight is the customer's responsibility. Prior authorization from Golf & Wellness Lab is required — do not return or refuse delivery without contacting us first.
What warranty does the APOGEE carry?
TruGolf hardware is covered by a 2-year limited manufacturer warranty from the shipment date against defects in materials and workmanship, subject to TruGolf's warranty terms.