Warranty Policy

Effective Date: September 7, 2026

Golf & Wellness Lab is operated by JPCore Ventures Inc. This policy explains how warranty matters are handled for products sold directly through Golf & Wellness Lab.

1. Manufacturer Warranties

Unless Golf & Wellness Lab expressly provides a separate written warranty, product warranties are issued by the applicable manufacturer and are governed by that manufacturer’s written warranty terms, including coverage period, eligible purchaser, registration requirements, exclusions, remedies, transferability, geographic limits, and claim procedures.

2. Our Role

For products purchased directly from Golf & Wellness Lab, we will make reasonable efforts to help customers identify the applicable warranty, gather required documentation, and route a claim to the manufacturer, distributor, or authorized service channel. Our assistance does not expand, replace, or guarantee approval under the manufacturer’s warranty.

3. Required Information

Warranty requests may require an order number, purchaser name, product model or serial number, photographs or video, proof of installation or use, troubleshooting steps, and any other evidence reasonably requested by the manufacturer or supplier.

4. Damage vs Warranty

Shipping damage should be reported promptly under our Shipping and Return & Refund Policies. A defect that appears after delivery or use may instead fall under the applicable manufacturer warranty. We may help determine the appropriate process based on the available information.

5. Installation, Misuse, and Exclusions

Manufacturer warranties may exclude damage caused by improper installation, modification, misuse, commercial use, environmental conditions, normal wear, unauthorized repair, failure to follow maintenance requirements, or use outside published specifications. Customers should review the applicable manual and warranty before installation or use.

6. Remedies

The manufacturer or supplier may choose the remedy available under its warranty, which can include troubleshooting, replacement parts, repair, replacement product, credit, or another remedy. Golf & Wellness Lab does not guarantee a particular remedy unless we expressly agree to it in writing.

7. Labor, Removal, Installation, and Freight

Unless expressly covered by the manufacturer or agreed by Golf & Wellness Lab, warranty coverage may not include labor, diagnostics, removal, reinstallation, access work, freight, brokerage, travel, or other incidental costs.

8. Partner-Direct Products

If a product is purchased directly from a referral or partner manufacturer rather than from Golf & Wellness Lab, warranty claims are handled under that partner’s warranty and customer-service process. We may still assist with introductions or context when appropriate.

9. Consumer Rights

This policy does not limit any statutory or non-waivable consumer rights that apply to you.

10. Contact

Email: support@golfwellnesslab.com
Phone: +1 307-269-9777
Golf & Wellness Lab, operated by JPCore Ventures Inc.