Privacy Policy
Effective Date: September 7, 2026
Golf & Wellness Lab is operated by JPCore Ventures Inc. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or interact with golfwellnesslab.com, contact us, request information, or purchase products and services.
1. Information We Collect
Depending on how you interact with us, we may collect information such as your name, email address, phone number, billing and shipping address, order information, customer-service communications, device and browser information, IP address, website activity, marketing preferences, and information you choose to provide through forms or consultations.
Payment information is processed by Shopify and/or other approved payment providers. We do not independently store full payment-card credentials on our own servers.
2. How We Use Information
We may use personal information to process and fulfill orders; communicate about orders, support, quotes, referrals, and warranty matters; operate and improve our website; prevent fraud and protect our business; provide marketing communications where permitted; measure advertising and website performance; comply with legal, tax, accounting, regulatory, and record-keeping obligations; and administer supplier, manufacturer, referral, and fulfillment relationships necessary to serve customers.
3. Service Providers and Business Partners
We may share personal information with service providers and business partners when reasonably necessary to operate the business. These may include Shopify and ecommerce service providers, payment processors, manufacturers, distributors, fulfillment partners, shipping carriers, customer-support providers, analytics and advertising providers, email or marketing platforms, professional advisers, and technology vendors.
For referral or partner-direct products, we may share information you provide with the relevant partner so they can respond to your inquiry or complete the transaction. Where the partner controls the final transaction, its own privacy practices may also apply.
4. Cookies, Analytics, and Advertising
We use cookies and similar technologies for essential website functions, preferences, analytics, performance measurement, fraud prevention, and advertising where applicable. The exact technologies may change as our Shopify configuration and app stack evolve. Please see our Cookie Policy and any privacy-choice controls presented on the website.
5. Marketing Communications
Where permitted, we may send marketing or promotional communications. You may unsubscribe from marketing emails using the unsubscribe link provided or by contacting us. Transactional and service communications may still be sent when necessary to manage an order or relationship.
6. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, fraud prevention, warranty administration, tax and accounting obligations, dispute handling, and legal compliance. Retention periods may vary by record type.
7. Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we handle. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
8. International Processing
Because we operate a Canadian business serving customers and working with providers in multiple jurisdictions, personal information may be processed or stored outside your province, state, or country. Where applicable, those locations may have different privacy laws.
9. Your Privacy Rights
Depending on your location, you may have rights to request access to, correction of, or deletion of certain personal information, to withdraw consent where processing is based on consent, or to exercise other rights provided by applicable law. Requests may be subject to identity verification and lawful exceptions.
10. Children
Our website and products are intended for adults and are not directed to children. We do not knowingly seek to collect personal information from children in violation of applicable law.
11. Third-Party Sites
Our website may contain links to third-party websites, including manufacturer or referral-partner sites. Their privacy practices are governed by their own policies.
12. Changes to This Policy
We may update this policy as our technology, supplier network, legal obligations, or business practices change. The current version will be posted with its effective date.
13. Contact
Email: support@golfwellnesslab.com
Phone: +1 307-269-9777
Legal entity: JPCore Ventures Inc.
Operating name: Golf & Wellness Lab
Ottawa, Ontario, Canada